Privacy Policy

1. Information

Fast Ambulance App is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our emergency ambulance services.

2. Information We Collect

• Personal Information: Name, phone number, email, emergency contact details.
• Location Data:Real‑time GPS location to dispatch ambulances quickly.
• Medical Information (optional): Basic health details (e.g., allergies, medical conditions) provided by you for faster emergency response.
• Device Information: Mobile device type, operating system, app usage logs (for troubleshooting and service improvement).

3. How We Use Your Information

• To dispatch ambulances and provide emergency medical services.
• To contact you or your emergency contactsduring service.
• To improve app performance and ensure reliable service.
• To comply with legal and regulatory requirements.

4. Data Sharing

Shared only with

Ambulance staff, hospitals, and healthcare partners involved in your emergency.

Government authorities if legally required.

We do not sell or share your data with advertisers, credit agencies, or unrelated third parties.

5. Security

Data stored on secure servers with encryption and access controls.

Regular audits to maintain compliance.

While we take strong measures, no system can guarantee 100% security.

6. User Rights

You can request access, correction, or deletion of your data.

You may opt out of non‑essential communications (e.g., marketing).

Emergency and service‑related communications cannot be opted out of.

7. Data Retention

Information retained only as long as necessary for service delivery and legal compliance.

Medical/emergency data may be stored for audit and regulatory purposes.

8. Third‑Party Links

Our app may link to hospital or healthcare partner websites.

This policy does not cover external sites; please review their privacy policies separately.

9. Updates to Policy

We may update this policy to reflect changes in law or services.

Users will be notified via app updates or email.

Continued use of the app implies acceptance of the updated policy.

10. Grievance Officer

For questions or complaints, please contact:

• Email: support@fastambulanceapp.com